{"xsrfToken":"97654b052a013b84d2452977160f4f9019df84af_lout","branding":{"id":"1","key":"ppdc","name":"Services & Support Sportdirect.ca","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d6d744c3-c4e5-410f-a3e4-ddb5f99e54f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OGVmMjU4MC1kNDU4LTRiMDEtOGNkMC1kYWU3ZDE5MjZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2ZDc0NGMzLWM0ZTUtNDEwZi1hM2U0LWRkYjVmOTllNTRmOSI6WyJyZWFkIl19LCJleHAiOjE3MjgwMzM4NDMsIm5iZiI6MTcyODAzMzI0M30.0JItv-oSHmPE1ZApLPFUfoNWZdi7DxQlecXh0UTiTUY&client=78ef2580-d458-4b01-8cd0-dae7d1926d4e&mode=fit","logoId":"d6d744c3-c4e5-410f-a3e4-ddb5f99e54f9","isLogoAvailable":true,"helpCenterTitle":"Welcome to our services center & client support portal","sharedPortalName":"Sportdirect.ca Services Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our services center & client support portal","sharedPortalName":"Sportdirect.ca Services Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans votre centre de services et support","sharedPortalName":"Services aux clients","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c2a99cff-077d-4761-ab13-0f9c9123b967/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OGVmMjU4MC1kNDU4LTRiMDEtOGNkMC1kYWU3ZDE5MjZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyYTk5Y2ZmLTA3N2QtNDc2MS1hYjEzLTBmOWM5MTIzYjk2NyI6WyJyZWFkIl19LCJleHAiOjE3MjgwMzM4NDMsIm5iZiI6MTcyODAzMzI0M30.z3pTwCkYEj-U4OEJY6TPukLKBmnsL0skMNLEraHUv48&client=78ef2580-d458-4b01-8cd0-dae7d1926d4e&height=300&mode=fit","bannerMediaApiFileId":"c2a99cff-077d-4761-ab13-0f9c9123b967","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ppdc","projectId":10000,"serviceDeskId":1,"name":"Services & Support Sportdirect.ca","description":"<p>Thanks for visiting our services and support center! You can manage all your requests and inquiries to Sportdirect.ca in a single place. You want to follow-up, request a quote, follow-up on an order or just get support questions answered</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10107","name":"Become a partner","descriptionHtml":"","callToAction":"Become a partner","introHtml":"<p>Would you like to know how Sportdirect.ca can team up with you and help develop your business? Complete the form below and we will get in touch to discuss.</p>","icon":10315,"iconUrl":"https://sportdirect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[1],"key":""},{"id":"10106","name":"Contact us","descriptionHtml":"","callToAction":"Contact us","introHtml":"<p>For any other questions and requests, please feel free to contact us at any time using this form.</p>","icon":10320,"iconUrl":"https://sportdirect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[1],"key":""},{"id":"10102","name":"Order follow-up","descriptionHtml":"","callToAction":"Order follow-up","introHtml":"<p>Easy order follow-up request and we'll get back to you shortly with an update.</p>","icon":10600,"iconUrl":"https://sportdirect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10600","groups":[1],"key":""},{"id":"10105","name":"Quote request","descriptionHtml":"<p>Provide as many details as possible about your project and we will get back to you with precise costs and timelines. We may contact you for further clarification, as required.</p>","callToAction":"Quote request","introHtml":"<p>Have a quote to submit? Easily submit all your quote requests through this form at all time.</p>","icon":10314,"iconUrl":"https://sportdirect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[1],"key":""},{"id":"10101","name":"Technical problem?","descriptionHtml":"<p>Describe your issue as best you can and we will contact you shortly</p>","callToAction":"Technical problem?","introHtml":"<p>Did you experience a technical issue?</p>","icon":10308,"iconUrl":"https://sportdirect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10106,10105,10102,10107]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"69515fd5-6b84-37b8-a6a2-93f4b8120230","appLinkName":"System Confluence","appLinkUrl":"https://sportdirect.atlassian.net/wiki","spaceKey":"PPDC","spaceName":"Premier projet de centre de services","spaceUrl":"https://sportdirect.atlassian.net/wiki/spaces/PPDC","isServer":false},"labels":[],"projectKey":"PPDC","serviceDeskId":1,"kbLinkDomainURLs":["https://sportdirect.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PPDC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OGVmMjU4MC1kNDU4LTRiMDEtOGNkMC1kYWU3ZDE5MjZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgwMzQ0NDQsIm5iZiI6MTcyODAzMzI0NH0.aI0OTG_aXhGu8rxoaAuytQ75A5be21nhAdiF5_WTZ0g","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"78ef2580-d458-4b01-8cd0-dae7d1926d4e","tokenDurationInMins":20}},"reqCreate":{"id":10102,"projectId":10000,"form":{"name":"Order follow-up","descriptionHtml":"","callToAction":"Order follow-up","intro":"<p>Easy order follow-up request and we'll get back to you shortly with an update.</p>","instructions":"","icon":10600,"iconUrl":"https://sportdirect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10600","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10135","fieldConfigId":"10233","label":"Classification","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10152","label":"Suivi de commandes","selected":true,"children":[]},{"value":"10144","label":"Client Request","selected":false,"children":[]},{"value":"10145","label":"Quote","selected":false,"children":[]},{"value":"10146","label":"Technical Problem","selected":false,"children":[]},{"value":"10147","label":"Product Issues","selected":false,"children":[]},{"value":"10148","label":"Installation","selected":false,"children":[]},{"value":"10149","label":"Partnership","selected":false,"children":[]},{"value":"10150","label":"Voicemail","selected":false,"children":[]},{"value":"10151","label":"Perception","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10106","fieldConfigId":"10207","label":"Component","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10100","label":"Jira","selected":false,"children":[]},{"value":"10101","label":"Intranet","selected":false,"children":[]},{"value":"10102","label":"Public website","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Order number","description":"Four digits at the top left of your invoice","descriptionHtml":"<p>Four digits at the top left of your invoice</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10102","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10102","calendarParams":{"firstDay":0,"date":"2024-10-04T05:14:04-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"69515fd5-6b84-37b8-a6a2-93f4b8120230","appLinkName":"System Confluence","appLinkUrl":"https://sportdirect.atlassian.net/wiki","spaceKey":"PPDC","spaceName":"Premier projet de centre de services","spaceUrl":"https://sportdirect.atlassian.net/wiki/spaces/PPDC","isServer":false},"labels":[],"projectKey":"PPDC","serviceDeskId":1,"kbLinkDomainURLs":["https://sportdirect.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OGVmMjU4MC1kNDU4LTRiMDEtOGNkMC1kYWU3ZDE5MjZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgwMzQ0NDQsIm5iZiI6MTcyODAzMzI0NH0.aI0OTG_aXhGu8rxoaAuytQ75A5be21nhAdiF5_WTZ0g","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"78ef2580-d458-4b01-8cd0-dae7d1926d4e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}